• ®
  • Login   Manage a reservation   
  •  (0 items)

Reservations

Cancel/change
HFHomepage >Guestbook
Add review +

 

  • Global classification

    9.4

Me and my wife spent 9 nights in this hotel anf we felt very good, very ease acces to the subway, nice positioned and very good staff services. We will surely come back.

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Young couples
  • City

    Bucharest
  • Country

    Romania
  • Global classification

    10

Had a wonderful stay at HF Fenix Garden Hotel.Lovely helpful, friendly staff.Spacious Garden Room.Great breakfast.Brillant location, 2 minutes from metro but we walked into centre easily also. Great value !Would love to return, would definitely recomend.!
***
Dear Mary, your review is rewarding. Thank you very much. We hope to receive you soon. Best regards, Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Mature couples
  • City

    Dublin
  • Country

    Ireland
  • Global classification

    9.4

Fresh, clean, great hotel with a friendly staff who all spoke English well. The room had good AC, a nice bed, and a great view of the Pombal square. The breakfast was very good and very varied, even day to day. Only plusses!
****
Dear Janne, thank you. We hope to receive you soon. Best regards, Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF FÉNIX LISBOA
  • Date

  • Profile

    Mature couples
  • City

    Haparanda
  • Country

    Sweden
  • Global classification

    7.1

Erg goed hotel. Vriendelijk personeel, nette kamer (pluspunt = geen tapijt op kamer), badkamer in orde en uitgebreid ontbijtbuffet dat op tijd wordt aangevuld , zeer verzorgd! Aangename ontbijtruimte. Ligging ideaal voor citytrip: dichtbij metrohalte Parque zodat je in 10 min. in centrum van Lisboa zit. Tevens zeer vlotte bereikbaarheid naar vlieghaven.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Mature couples
  • City

    HARELBEKE
  • Country

    Belgium
  • Global classification

    9.8

Your hotel is just lovely .. colourful room, NOT boring beige!! Breakfast was delicious .. floor in breakfast area is beautiful. Staff is helpful, good location, right next to the Metro and across from the park.

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Mature couples
  • City

    Baltimore, Maryland
  • Country

    United States
  • Global classification

    8.7

Positive: - Great and diverse breakfast - Nice staff - Comfy bed - Spacious suite To Improve (not being too picky about them, just some small things.. our stay was great!): - Room/Bathroom Deco (too minimalist); Living room in the suite was too simple - Lightining too bright in the elevator - Dental kit should be in the bathroom - Somethings in the breakfast didnt look that fresh/had a bit lower quality for a 4* hotel (as example sweet pastery on both days and bacon/eggs on the second day of the stay)

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Young couples
  • City

    Aveiro
  • Country

    Portugal
  • Global classification

    8.4

Very nice hotel and well priced. We needed a crib for our baby and they had it ready on our room when we checked in. The attendant who checked us in, Graça was very friendly and helpfull.
****
Dear Nicolay, thank you veru much for your feedback. It is always a pleasure. Kind regards, Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Families with small children
  • City

  • Country

    Portugal
  • Global classification

    6.4

In front of the hotel we were greeted by a vagrant and another unpleasant individual who demanded money for their services (a place to park). We reported this fact to the reception and a member of hotel staff said that there is nothing they can do about it. I can only add at this moment that our car was robbed the second night we stayed at this hotel by breaking a window.
*****
Dear Szymon, thank you very much for your review. Relating the vagrants we work with the authorities to minimize the impact to our customers. But it is a public área and directly we can not interfere. We deeply apologize for the inconvenience. Kind regards, Liliane Pereira Quality & Customer Relationship 

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Young couples
  • City

    Opole
  • Country

    Poland
  • Global classification

    8.2

Enjoyable stay. Internet connection very weak, especially in communal areas - only a minor gripe. Clean, well looked after pool.

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Young couples
  • City

    Manchester
  • Country

    United Kingdom
  • Global classification

    9.1

We had a very nice stay for 3 days

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Families with small children
  • City

    Hornslet
  • Country

    Denmark
  • Global classification

    8.4

This is my second HF Fenix hotel visited. Both types no negative comments
****
Dear Michael, thank you. Your review is rewarding and we have more hotels in the brand that you can experience. We hope to receive you soon again. Kind regards, Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    Limoges
  • Country

    France
  • Global classification

    8.8

Very good location (two lines of subway, pedestrian distance to the centre of the City). Service was very kind and helpful. The best rooms are the ones located on the top floors ? those that are located on 8 floor have terraces. Breakfast are delicious, but every day the same food was served.

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Warszawa
  • Country

    Poland
  • Global classification

    9.8

verry nice hotel ,and verry good breakfast, nice rooms and cleaning

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Mature couples
  • City

    diksmuide
  • Country

    Belgium
  • Global classification

    7.5

Overall very pleased with experience. Good facilities for business travelers. Onsite parking etc is fantastic.

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Individual travellers on business
  • City

    Chelmsford
  • Country

    United Kingdom
  • Global classification

    10

Loved my stay at Fenix Garden. Rooms & Hotel was always clean. Staff members from front desk to the cleaning staff were always friendly, helpful and efficient and you were always greeted with a smile....Breakfast was delicious with a lot of choice. Very happy and will rebook when I return next year. Will gladly recommend to anyone visiting Lisbon.
***
Dear Ana, we are glad that it was a lovely stay and we surely will be pride to receive you next year! Thank you. Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Sydney
  • Country

    Australia
 

Free internet

In all the HF hotels

Reservation centre

(+351) 213 716 661 Lisbon
(+351) 226 194 100 Oporto

Follow Us

#HFHoteisFenix
FAQ  |   Legal info  |   General policies  |   Site map  |   Partners  |   Contacts