• ®
  • Login   Manage a reservation   
  •  (0 items)

Reservations

Cancel/change
Save today & stay longer!
HFHomepage >Guestbook>HF Fénix Porto
Add review +

 

  • Global classification

    10

The ambience in hotel is excellent. It is very relaxing. Our room was wonderful. The black and white decor made the room spacious and airy. The view towards the Atlantic was wonderful in the evening. Breakfast was excellent and the staff constantly replenished the food. The staff in the breakfast room &front of house were most professional. ant issue we had was dealt with quickly & efficiently.

***************

Dear Mary,
You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!!
Thank you for choosing to stay with us! :)
See you soon!!
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    carlow
  • Country

    Ireland
  • Global classification

    10

Very big and nice family rooms.

***************

Dear Rita,
It is good to know that room's went through your expectations!! :)
Thank you for sharing with us and hope to see you soon!
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager


  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Families with teenagers
  • City

    Vilnius
  • Country

    Lithuania
  • Global classification

    9.8

The staff was very warm and efficient. The room was quite comfortable and the hotel is very nice and well located.

***************

Dear Lizbeth,
Thanks in advance for your preference and for the time you spent sharing your great comments.
We are extremely pleased to hear that we met your expectations!!
We hope you come back soon! :)
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Families with teenagers
  • City

    Mexico City
  • Country

    Mexico
  • Global classification

    9.3

Beautiful room on 12th Floor an upgrade on booking through hotel website.

***************

Dear Norma,
Thank you for taking the time to submit your opinion.
We are very pleased to know that booking through our website runs perfectly.
Thank you for sharing with us. :)
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    Cork
  • Country

    Ireland
  • Global classification

    9.3

HF Fenix Porto is a lovely gem found away from the tourist track. Its close enough to walk to historic monuments. The rooms are comfortable with sweeping city views. Staff is extremely efficient especially the gentleman in charge or the sumptuous breakfast buffet. We had a problem with the air conditioning, which was repaired minutes after we told them about it. We loved the lounge and coffee pot outside our rooms. The Bom Success food court a stones throw away is a gourmet food lovers dream! All in all the hotel is a lovely stop in Porto.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    New York
  • Country

    United States
  • Global classification

    10

Clean and comfortable with modern conveniences. Great place to stay for Americans on vacation.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    New York
  • Country

    United States
  • Global classification

    9.5

Very nice hotel, we enjoyed it ! The room was great, very clean with a lovely view.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Aartselaar
  • Country

    Belgium
  • Global classification

    10

A very fine hotel with outstanding assistance from reception staff. I was impressed with the large size of my room which had all the comforts. Also very good value. I would recommend the HF FENIX to my friends.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Individual travellers on business
  • City

    Adelaide
  • Country

    Australia
  • Global classification

    9.1

Great stay. Room is spacious and well decorated. Staff is great and always helpful. The only negative is the cleaning service. During our stay we actually had to call the cleaning service through reception to get the room done. Even the door sign for cleaning did not make the service come into the room for the whole day. Otherwise a great place to stay!

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Event participant
  • City

    Athens
  • Country

    Greece
  • Global classification

    10

All your hotels are in great locations.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    Laguna beach
  • Country

    United States
  • Global classification

    10

We had a very pleasant stay at the HF Fenix Porto,everything was wonderful .Thanks.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    Herzeliya
  • Country

    Israel
  • Global classification

    9.6

We had a very pleasant stay at the HF Fenix Porto. The staff was very friendly, price quality was spot on!

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Young couples
  • City

    Antwerp
  • Country

    Belgium
  • Global classification

    9.3

A really spacious family room. My son loved the decoration. Attentive, child-friendly and welcoming staff.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Families with small children
  • City

    Brussels
  • Country

    Belgium
  • Global classification

    8.8

Very nice hotel. Perfect for both business and leisure.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Individual travellers on business
  • City

    Sofia
  • Country

    Bulgaria
  • Global classification

    7.3

Annoying to book a hotel with internet access in rooms and realise that you need to go to the lobby to do so!!!

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Individual travellers on business
  • City

  • Country

    Cyprus

Free internet

In all the HF hotels

Reservation centre

(+351) 213 716 661 Lisbon
(+351) 226 194 100 Oporto

Follow Us

#HFHoteisFenix
FAQ  |   Legal info  |   General policies  |   Site map  |   Partners  |   Contacts