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  • Global classification

    8.2

We had a great time and loved our suite on the top floor. Couple of things for improvement. Could do with two chairs and a table on the balcony - 1 sun lounger in November was of no use. Also an ice machine would be useful on a few of the floors. It seemed like an inconvienience for the bar staff any time we asked for ice. Other than that, we had a great stay. Would are recommend to anyone.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

    edinburgh
  • Country

    United Kingdom
  • Global classification

    8.7

Good location, good value would definately stay again

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Groups
  • City

  • Country

    Ireland
  • Global classification

    9.1

I stayed for 6 days and had a great experience. The hotel is in a very good location, easy walking to the metro (I used it daily) and restaurants. The WiFi was fast and reliable. The breakfast buffet was included in my reservation and it was a large selection of delicious hot and cold items. I would definitely come back to HF Fenix Urban! If I could make a change: add more comfortable/plush beds and irons in the room!

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Individual travellers on business
  • City

  • Country

    United States
  • Global classification

    9.4

We had a great stay and would definitely come back! Amazing breakfast and very clean rooms.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

    Manchester
  • Country

    United Kingdom
  • Global classification

    8.9

Excellent hotel

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

    Dublin
  • Country

    Ireland
  • Global classification

    10

Perfect hotel for a stay in Lissabon. Very friendly staff, very efficient staff at breakfast. Spacious room, great bathroom. Just 1 minus: long waitingtime for the elevators (and we were on the top floor...).

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Mature couples
  • City

    Keerbergen
  • Country

    Belgium
  • Global classification

    10

Quartos excelentes, café da manhã excepcional e atendentes super atenciosos.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

    Natal
  • Country

    Brazil
  • Global classification

    9.7

Excellent hotel with fantastic staff who really ensure you have a memorable stay. Irina is fantastic & really goes out of her way to ensure guests have the best possible customer experience and is a real credit to this hotel. Central location & would certainly stay again. Thanks for making our 1st visit to lisbon so memorable.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

    Lurgan
  • Country

    Ireland
  • Global classification

    8.0

I would recommend this hotel to all who wants a good night sleep and a tasty breakfast.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Mature couples
  • City

  • Country

    Finland
  • Global classification

    10

The location of the hotel is perfect for sightseeing. We stayed for a week in a clean and spacious room. Bathroom - plenty of hot water; Air conditioning - cooled quickly; Wi-Fi access - great; Breakfast - really good with a tremendous selection, and Irina, the hostess, was wonderful - we looked forward to seeing her every day.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Mature couples
  • City

  • Country

    Canada
  • Global classification

    7.8

nice and clean rooms; nice breakfast, wide range

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

  • Country

    Belgium
  • Global classification

    9.1

good location, near the subway station, clean, great breakfast, large room. no cappuccino at breakfast.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Young couples
  • City

    Bucharest
  • Country

    Romania
  • Global classification

    9.7

Everything was ok. Friendly, attentive and helpful staff. The room was nice, quiet and clean (family room). I specially want to apreciate and thanks to Mrs. Cátia Guerreiro from individual reservations - sales suport and to Mr. Carlos Gonçalves from HF Fenix Garden for helping me with my reservation. This was my second stay at HF Fenix Urban in Lisbon and like it was first time, everything was great. Thank you

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Families with small children
  • City

    Bucharest
  • Country

    Romania
  • Global classification

    9.6

Really good value hotel. Close to Metro and Buses. Our family really enjoyed our stay. Breakfast was great - excellent selection for all nationalities. Front desk was very helpful. I would come back here again! Upper floors are preferable.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Families with teenagers
  • City

  • Country

    United States
  • Global classification

    7.1

Erg goed hotel. Vriendelijk personeel, nette kamer (pluspunt = geen tapijt op kamer), badkamer in orde en uitgebreid ontbijtbuffet dat op tijd wordt aangevuld , zeer verzorgd! Aangename ontbijtruimte. Ligging ideaal voor citytrip: dichtbij metrohalte Parque zodat je in 10 min. in centrum van Lisboa zit. Tevens zeer vlotte bereikbaarheid naar vlieghaven.

  • Hotel

    HF FÉNIX URBAN
  • Date

  • Profile

    Mature couples
  • City

    HARELBEKE
  • Country

    Belgium

 

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