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  • Global classification

    9.2

Great stay. Wonderful breakfast with attentive hostess and plenty of tables and elbow room. Great family room with kids in adjoining yet separate enough space. Great limo service to airport with wonderful driver!

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Dear John,,
Thank you so much for your time and feedback: we will share your AMAZING opinion with our Team. :)
It is great to know that our customers value our work and effort in providing a good service.
Hope to see you soon in our Hotel.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Families with small children
  • City

    Toronto
  • Country

    Canada
  • Global classification

    9.1

Excelente estadia , habitacion grande y comoda, excelente trato y amabilidad de todo el personal . Recomiendo el hotel

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Estimado Tomy,
En primer lugar, apreciamos su disposición en comentar nuestro hotel y gracias por los admirables comentarios. Sin duda compartimos con todo el equipo: siempre es una gran fuente de orgullo saber que nuestro trabajo y esfuerzo son apreciados por nuestros clientes.
Gracias por elegir a permanecer con nosotros y esperamos darle la bienvenida en un futuro próximo!
Mejores saludos,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Families with small children
  • City

  • Country

    Venezuela
  • Global classification

    9.4

Wonderful stay at a beautiful hotel. All the staff were cheerful and helpful, especially the young lady who seated us for our included breakfast almost every day! Our comments for improvement would be a second end table in our room by the bed as we only had one. Also, while breakfast at the buffet was delightful, the dinner we paid for one evening was not up to par. The hotel was clean and lovely!

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Dear Nicole,
You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!!
Thank you for choosing to stay with us! :)
We will take your feedback about the dinner buffet into consideration in an attempt to constantly improve.
Hope to see you soon!!
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Young couples
  • City

    Vancouver
  • Country

    Canada
  • Global classification

    5.6

Positive: Good value for money Good size on rooms Good beds Negative Breakfast not up to expectations Room service was closed part of the day

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Dear Fredrik,
Thank you for taking the time to submit your opinion. We will take your feedback into consideration in an attempt to constantly improve. We apologize for not being able to make your stay a memorable one but we are grateful for your comments.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Oslo
  • Country

    Norway
  • Global classification

    8.8

This is the 4th stay. Easy to find, able to walk to most sites.

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Dear Robin,
How great it's to know that you're a regular satisfied guest! :)
Thank you for choosing us and we can't wait for your fifth visit!
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Mature couples
  • City

    Sedona
  • Country

    United States
  • Global classification

    9.0

I have spent 3 nights at the hotel and it was a pleasure to be there. Connections with public transportation to places that I needed to be are excellent, location is also very good for visiting the city center. Breakfast was enjoyable and people are very friendly and helpful.

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Individual travellers on business
  • City

  • Country

    Slovenia
  • Global classification

    10

Had a lovely stay.Friendly ,professional staff, nice spacious room with a very comfortable very big bed.Had a great sleep.Delicious breakfast with great choice.All for a brillant price especially with the YOU card!We stayed at another HF hotel in Lisbon previously and would definitely stay at their hotels again.Thank you to all.

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Mature couples
  • City

    Dublin
  • Country

    Ireland
  • Global classification

    8.8

Very nice and central good breakfast only stayed 2 nights would come back

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Mature couples
  • City

    Brighton
  • Country

    United Kingdom
  • Global classification

    9.8

We have been at this hotel twice and enjoyed every time.

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Mature couples
  • City

    Blaavand
  • Country

    Denmark
  • Global classification

    10

Excellent family accommodation staff breakfast Value for money

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Families with small children
  • City

  • Country

    India
  • Global classification

    10

Its a great hotel! We were only in town one night and it was perfect for us.

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Young couples
  • City

    Rochester
  • Country

    United Kingdom
  • Global classification

    9.5

Everything was perfect. De staff was extremely friendly and helpful. The breakfast was top! The hotel was superclean.
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Dear Koen, thank you very much and hope to see you soon! Warmest regards. Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Mature couples
  • City

    KORTRIJK
  • Country

    Belgium
  • Global classification

    7.0

The internet connection was useless. Ironically it was one of the points in advertisement. The Lunches and dinners had different quality in different days.

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Young couples
  • City

    Uppsala
  • Country

    Sweden
  • Global classification

    8.4

Very nice hotel and well priced. We needed a crib for our baby and they had it ready on our room when we checked in. The attendant who checked us in, Graça was very friendly and helpfull.
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Dear Nicolay, thank you veru much for your feedback. It is always a pleasure. Kind regards, Liliane Pereira Quality & Customer Relationship

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Families with small children
  • City

  • Country

    Portugal

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