• ®
  • Login   Manage a reservation   
  •  (0 items)

Reservations

Cancel/change
Save today & stay longer!
HFHomepage >Guestbook>Principal
Add review +

 

  • Global classification

    8.9

Great value for money Loved the rooftop pool Also had a lovely buffet lunch in the restaurant on our day of departure.

***************


Dear Susan,
Thank you so much for your time and feedback. We will share your amazing opinion with our Team.
It is great to know that our customers value our work and effort in providing a good service.
Hope to see you soon in our Hotel.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager






 

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Worcester
  • Country

    United Kingdom
  • Global classification

    8.2

Muy grata experiencia , y muy buena relacion calidad/precio

***************

Estimada Raquel,
Gracias por sus comentarios. Sin duda vamos a compartir con todo el equipo: siempre es una gran fuente de orgullo saber que nuestro trabajo y esfuerzo es apreciado por nuestros clientes.
Esperamos darle la bienvenida en un futuro próximo!
Mejores saludos,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Groups
  • City

    coruña
  • Country

    Spain
  • Global classification

    9.6

Very nice stay hotel a bit away from downtown but with taxi easy to reach Beautifull swimmingpool with splendid view over Porto

***************

Dear Gerrit,
First of all, we thank you for your preference and for the time you spent giving us your feedback. We will share your amazing opinion with our Team.
Regarding the location, we are close to other important places of the city, such as the Serralves Museum, Casa da Música, shopping markets and the Douro River sidewalk. It is important to note that the historical center of Porto is very small and, for that reason, we consider that the Hotel is well supplied by direct transport network to the center, as you refered.
We also rent bicycles, a great way to get to know the city in a more charming way.
Warm regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Mature couples
  • City

    Hoogvliet Rotterdam
  • Country

    Netherlands
  • Global classification

    10

Very pleased with the hotel and personal. An excellent hotel for a relax stay

***************

Dear Thomas,
You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!!
Thank you for choosing to stay with us! :)
See you soon!!
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Mature couples
  • City

    roodt
  • Country

    Luxembourg
  • Global classification

    5.6

Positive: Good value for money Good size on rooms Good beds Negative Breakfast not up to expectations Room service was closed part of the day

***************

Dear Fredrik,
Thank you for taking the time to submit your opinion. We will take your feedback into consideration in an attempt to constantly improve. We apologize for not being able to make your stay a memorable one but we are grateful for your comments.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Oslo
  • Country

    Norway
  • Global classification

    8.8

This is the 4th stay. Easy to find, able to walk to most sites.

***************

Dear Robin,
How great it's to know that you're a regular satisfied guest! :)
Thank you for choosing us and we can't wait for your fifth visit!
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

  • Profile

    Mature couples
  • City

    Sedona
  • Country

    United States
  • Global classification

    9.3

HF Fenix Porto is a lovely gem found away from the tourist track. Its close enough to walk to historic monuments. The rooms are comfortable with sweeping city views. Staff is extremely efficient especially the gentleman in charge or the sumptuous breakfast buffet. We had a problem with the air conditioning, which was repaired minutes after we told them about it. We loved the lounge and coffee pot outside our rooms. The Bom Success food court a stones throw away is a gourmet food lovers dream! All in all the hotel is a lovely stop in Porto.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    New York
  • Country

    United States
  • Global classification

    10

Clean and comfortable with modern conveniences. Great place to stay for Americans on vacation.

  • Hotel

    HF FÉNIX PORTO
  • Date

  • Profile

    Mature couples
  • City

    New York
  • Country

    United States
  • Global classification

    9.8

We had a wonderful stay in HF Hotel Fenix Garden. The room was comfortable and the breakfast was of a high quality and standard. The coffee was excellent (Nespresso). The sparkling wine was an additional treat.

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Individual travellers on leisure
  • City

    Budapest
  • Country

    Hungary
  • Global classification

    10

Everything was perfect. Thank you all and especially Ines and Joanna.

  • Hotel

    HF FÉNIX MUSIC
  • Date

  • Profile

    Individual travellers on leisure
  • City

  • Country

    Greece
  • Global classification

    10

it was a pleasure to stay at the HF FENIX LISBOA. i was hesitant at first since it is not in the middle of the historic areas but the closeness to the metro and accessibility made the difference. i would definitely stay at this hotel again and recommend it to others.

  • Hotel

    HF FÉNIX LISBOA
  • Date

  • Profile

    Mature couples
  • City

    tel-aviv
  • Country

    Israel
  • Global classification

    9.6

A great hotel situated in a very convenient location,the metro, buses, walking route all pass this landmark site. Breakfast was as good as it gets, lots of choice. We had the top rooms and benefited from a balcony on two sides, it was good to be able to go out and watch the world going about its business. very spacious and clean room.

  • Hotel

    HF FÉNIX LISBOA
  • Date

  • Profile

    Mature couples
  • City

    Manchester
  • Country

    United Kingdom
  • Global classification

    8.8

Lovely hotel. We had a room with a terrace overlooking the park. Room was smaller but views were great and no traffic noise. Would have liked a second chair. Metro station one minute walk away. Very good breakfast, (including cava and pick and mix sweets). Pity the hotel doesnt have a restaraunt where you can have dinner, we only discovered that there was a small bar and some snacks available on the morning we checked out.

  • Hotel

    HF FÉNIX GARDEN
  • Date

  • Profile

    Mature couples
  • City

    Edinburgh
  • Country

    United Kingdom
  • Global classification

    9.0

It was a perfect stay. Big and clean room, good breakfast, friedly staff.

  • Hotel

    HF FÉNIX MUSIC
  • Date

  • Profile

    Individual travellers on business
  • City

    Lustenau
  • Country

    Austria
  • Global classification

    10

We had a fabtastic stay at Ipanema Park, Porto, the hotel is real quality and the staff and hotel helped to make it a stay to rememeber. We would highly recommend Porto and Ipanema Park for a great city break. Having been to many cities around the world on vacation we can happily put Porto up there with the most delightful and best.

  • Hotel

    HF IPANEMA PARK
  • Date

  • Profile

    Young couples
  • City

    Aberaeron, Wales
  • Country

    United Kingdom

Free internet

In all the HF hotels

Reservation centre

(+351) 213 716 661 Lisbon
(+351) 226 194 100 Oporto

Follow Us

#HFHoteisFenix
FAQ  |   Legal info  |   General policies  |   Site map  |   Partners  |   Contacts