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HFHomepage >HF FÉNIX PORTO>Customer reviews

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The process is 100% transparent.

The comments that you can find here are real and were exclusively made by clients that already stayed in one of our hotels and that, therefore, speak from experience. By reading their opinions, you can be sure that those are authentic and free from any kind of manipulation or exaggeration.

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When our clients make their online reservations, they provide us with their e-mail address. After the stay, they receive a brief survey so that they can share their experience at the HF hotels with us. That is how we assure a 100% transparent process. 
 

 

  • Glenn
  • Global classification

    9.3

HF Fenix Porto is a lovely gem found away from the tourist track. Its close enough to walk to historic monuments. The rooms are comfortable with sweeping city views. Staff is extremely efficient especially the gentleman in charge or the sumptuous breakfast buffet. We had a problem with the air conditioning, which was repaired minutes after we told them about it. We loved the lounge and coffee pot outside our rooms. The Bom Success food court a stones throw away is a gourmet food lovers dream! All in all the hotel is a lovely stop in Porto.

  • Hotel

    HF FÉNIX PORTO
  • Date

    02/04/2017
  • Profile

    Mature couples
  • City

    New York
  • Country

    United States
  • Keith
  • Global classification

    10.0

Clean and comfortable with modern conveniences. Great place to stay for Americans on vacation.

  • Hotel

    HF FÉNIX PORTO
  • Date

    01/04/2017
  • Profile

    Mature couples
  • City

    New York
  • Country

    United States
  • Christel
  • Global classification

    9.5

Very nice hotel, we enjoyed it ! The room was great, very clean with a lovely view.

  • Hotel

    HF FÉNIX PORTO
  • Date

    19/04/2016
  • Profile

    Individual travellers on leisure
  • City

    Aartselaar
  • Country

    Belgium
  • John
  • Global classification

    10.0

A very fine hotel with outstanding assistance from reception staff. I was impressed with the large size of my room which had all the comforts. Also very good value. I would recommend the HF FENIX to my friends.

  • Hotel

    HF FÉNIX PORTO
  • Date

    12/10/2015
  • Profile

    Individual travellers on business
  • City

    Adelaide
  • Country

    Australia
  • Nikolaos
  • Global classification

    9.1

Great stay. Room is spacious and well decorated. Staff is great and always helpful. The only negative is the cleaning service. During our stay we actually had to call the cleaning service through reception to get the room done. Even the door sign for cleaning did not make the service come into the room for the whole day. Otherwise a great place to stay!

  • Hotel

    HF FÉNIX PORTO
  • Date

    12/10/2015
  • Profile

    Event participant
  • City

    Athens
  • Country

    Greece

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