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HFHomepage >HF IPANEMA PARK>Customer reviews

We have nothing to hide!

The process is 100% transparent.

The comments that you can find here are real and were exclusively made by clients that already stayed in one of our hotels and that, therefore, speak from experience. By reading their opinions, you can be sure that those are authentic and free from any kind of manipulation or exaggeration.

How does the process work?

When our clients make their online reservations, they provide us with their e-mail address. After the stay, they receive a brief survey so that they can share their experience at the HF hotels with us. That is how we assure a 100% transparent process. 
 

 

  • Dirk
  • Global classification

    7.7

Very nice hotel. The hotel staff was very friendly and helpful.The room and the bathroom were very clean. Nice swimmingpool and loungebar on the rooftop of the hotel.

***************

Dear Dirk,
Thank you so much for your time and feedback. We will share your amazing opinion with the rest of our Team.
Hope to see you soon in our Hotel's. :)
Warm regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

    26/07/2017
  • Profile

    Families with teenagers
  • City

    NIEUWENRODE
  • Country

    Belgium
  • Susan
  • Global classification

    8.9

Great value for money Loved the rooftop pool Also had a lovely buffet lunch in the restaurant on our day of departure.

***************


Dear Susan,
Thank you so much for your time and feedback. We will share your amazing opinion with our Team.
It is great to know that our customers value our work and effort in providing a good service.
Hope to see you soon in our Hotel.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager






 

  • Hotel

    HF IPANEMA PARK
  • Date

    20/07/2017
  • Profile

    Individual travellers on leisure
  • City

    Worcester
  • Country

    United Kingdom
  • Raquel
  • Global classification

    8.2

Muy grata experiencia , y muy buena relacion calidad/precio

***************

Estimada Raquel,
Gracias por sus comentarios. Sin duda vamos a compartir con todo el equipo: siempre es una gran fuente de orgullo saber que nuestro trabajo y esfuerzo es apreciado por nuestros clientes.
Esperamos darle la bienvenida en un futuro próximo!
Mejores saludos,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

    07/07/2017
  • Profile

    Groups
  • City

    coruña
  • Country

    Spain
  • Gerrit
  • Global classification

    9.6

Very nice stay hotel a bit away from downtown but with taxi easy to reach Beautifull swimmingpool with splendid view over Porto

***************

Dear Gerrit,
First of all, we thank you for your preference and for the time you spent giving us your feedback. We will share your amazing opinion with our Team.
Regarding the location, we are close to other important places of the city, such as the Serralves Museum, Casa da Música, shopping markets and the Douro River sidewalk. It is important to note that the historical center of Porto is very small and, for that reason, we consider that the Hotel is well supplied by direct transport network to the center, as you refered.
We also rent bicycles, a great way to get to know the city in a more charming way.
Warm regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

    17/06/2017
  • Profile

    Mature couples
  • City

    Hoogvliet Rotterdam
  • Country

    Netherlands
  • Thomas
  • Global classification

    10.0

Very pleased with the hotel and personal. An excellent hotel for a relax stay

***************

Dear Thomas,
You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!!
Thank you for choosing to stay with us! :)
See you soon!!
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PARK
  • Date

    16/06/2017
  • Profile

    Mature couples
  • City

    roodt
  • Country

    Luxembourg

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