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HFHomepage >HF IPANEMA PORTO>Customer reviews

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The process is 100% transparent.

The comments that you can find here are real and were exclusively made by clients that already stayed in one of our hotels and that, therefore, speak from experience. By reading their opinions, you can be sure that those are authentic and free from any kind of manipulation or exaggeration.

How does the process work?

When our clients make their online reservations, they provide us with their e-mail address. After the stay, they receive a brief survey so that they can share their experience at the HF hotels with us. That is how we assure a 100% transparent process.

 

  • Fredrik
  • Global classification

    5.6

Positive: Good value for money Good size on rooms Good beds Negative Breakfast not up to expectations Room service was closed part of the day

***************

Dear Fredrik,
Thank you for taking the time to submit your opinion. We will take your feedback into consideration in an attempt to constantly improve. We apologize for not being able to make your stay a memorable one but we are grateful for your comments.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

    16/06/2017
  • Profile

    Individual travellers on leisure
  • City

    Oslo
  • Country

    Norway
  • Robin
  • Global classification

    8.8

This is the 4th stay. Easy to find, able to walk to most sites.

***************

Dear Robin,
How great it's to know that you're a regular satisfied guest! :)
Thank you for choosing us and we can't wait for your fifth visit!
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF IPANEMA PORTO
  • Date

    14/06/2017
  • Profile

    Mature couples
  • City

    Sedona
  • Country

    United States
  • Darko
  • Global classification

    9.0

I have spent 3 nights at the hotel and it was a pleasure to be there. Connections with public transportation to places that I needed to be are excellent, location is also very good for visiting the city center. Breakfast was enjoyable and people are very friendly and helpful.

  • Hotel

    HF IPANEMA PORTO
  • Date

    01/07/2016
  • Profile

    Individual travellers on business
  • City

  • Country

    Slovenia
  • Mary
  • Global classification

    10.0

Had a lovely stay.Friendly ,professional staff, nice spacious room with a very comfortable very big bed.Had a great sleep.Delicious breakfast with great choice.All for a brillant price especially with the YOU card!We stayed at another HF hotel in Lisbon previously and would definitely stay at their hotels again.Thank you to all.

  • Hotel

    HF IPANEMA PORTO
  • Date

    08/05/2016
  • Profile

    Mature couples
  • City

    Dublin
  • Country

    Ireland
  • Sue
  • Global classification

    8.8

Very nice and central good breakfast only stayed 2 nights would come back

  • Hotel

    HF IPANEMA PORTO
  • Date

    28/04/2016
  • Profile

    Mature couples
  • City

    Brighton
  • Country

    United Kingdom

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