• ®
  • Login   Manage a reservation   
  •  (0 items)

Reservations

Cancel/change
HFHomepage >HF TUELA PORTO>Customer reviews

We have nothing to hide!

The process is 100% transparent.

The comments that you can find here are real and were exclusively made by clients that already stayed in one of our hotels and that, therefore, speak from experience. By reading their opinions, you can be sure that those are authentic and free from any kind of manipulation or exaggeration.

How does the process work?

When our clients make their online reservations, they provide us with their e-mail address. After the stay, they receive a brief survey so that they can share their experience at the HF hotels with us. That is how we assure a 100% transparent process.

 

  • Peder
  • Global classification

    8.4

The reception made a great effort to find and make reservation for a restaurant.

***************

Dear Peder,
Thank you so much for your time and feedback. We will share your amazing opinion with our Team.
It is great to know that our customers value our work and effort in providing a good service.
Hope to see you soon in our Hotel.
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

  • Hotel

    HF TUELA PORTO
  • Date

    20/05/2017
  • Profile

    Mature couples
  • City

    Aarhus
  • Country

    Denmark
  • Dana
  • Global classification

    9.8

had a wonderful stay. the staff was great, and the room very clean and comfortable.

  • Hotel

    HF TUELA PORTO
  • Date

    25/10/2015
  • Profile

    Individual travellers on business
  • City

  • Country

    Israel
  • Paul
  • Global classification

    8.8

Excellent value for money. Wide choice at breakfast though the hot food selection was a little limited. We Brits like our bacon & eggs. Our room was on the second floor and, since lots are obsessed by this, internat was flawless. Rooms and communal areas spotless, staff attentive, bar not overly expensive given its in a hotel. My only quibble is that the advertised price of airport transfers wasnt correct. Adveetised @ €6 from memory. We were charged €100 for party of 12.

  • Hotel

    HF TUELA PORTO
  • Date

    23/10/2015
  • Profile

    Groups
  • City

  • Country

    United Kingdom
  • Ligeti
  • Global classification

    9.2

It was a pleasant hotel at a very good location. I can recommend to everybody.

  • Hotel

    HF TUELA PORTO
  • Date

    16/10/2015
  • Profile

    Individual travellers on business
  • City

  • Country

    Hungary
  • Ivana
  • Global classification

    9.8

great service, clean and comfotable room, excellent breakfast

  • Hotel

    HF TUELA PORTO
  • Date

    29/03/2015
  • Profile

    Young couples
  • City

    Split
  • Country

    Croatia

Free internet

In all the HF hotels

Reservation centre

(+351) 213 716 661 Lisbon
(+351) 226 194 100 Oporto

Follow Us

#HFHoteisFenix
FAQ  |   Legal info  |   General policies  |   Site map  |   Partners  |   Contacts