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HFHomepage >Legal Information>Information Protection

Protection of Information

The HF Group is committed to insure a quality service to all the clients and visitants of this site, as well as in the aspects related to the clients and visitants privacy.


To insure your data security and top confidentiality, we handle the provided information in an absolutely confidential manner, according to our policies and internal procedures of security and confidentiality. Each time you are asked for your credit card information, this communication is done through the secure SSL line (Secured Socket Layer) given that you are using browsers that enable SSL, such as Microsoft Internet Explorer or Netscape Navigator.
We also use SSL in all the pages where personal information is required, which means that your information will be sent through the internet in an encrypted manner. You may verify if you are in a safe mode when you see a chained icon or a key icon in the right lower corner or the left lower corner of your screen. In addition to the icons, you may also check that the first characters of the url of the site are "http´s", indicating that you are accessing a secure server.


You will receive information on our highlights and promotions, in case you are a newsletter subscriber.
If you wish to no longer receive our newsletters, you may require unsubscribing at any time in all the received newsletters.
If you are a registered client you may modify you personal data at any time, by inputting your User ID and your password.


When you visit our websites, a small text file (cookie) is created and saved on your computer's hard drive.
By recognizing you, this file will allow for a quicker and easier access, and personalization of the page, related to your online experience.
When you visit our site, we also identify technical information of your computer, such as the IP (Internet Protocol), the operating system and the browser type.
We use this information in order to improve the quality of your visit in our site, and we will not in any case disclose it to external identities other than the HF Group. Most of the browser accepts these files (Cookie), but you may delete them or have them automatically refused. In the Help menu of your browser, you may find out how to set these configurations. However, in case you don't allow the use of cookies, you might not be able to use certain functionalities.

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In all the HF hotels

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(+351) 213 716 661 Lisbon
(+351) 226 194 100 Oporto

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