HF Hotels
Book here your next stay in Lisbon or Oporto.

Thank you
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Dear Dzianis, It's us who are grateful for your preference for HF Hotels, which very much flatters us. We hope to have the privilege of welcoming you again in the near future. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Increíble atención en un hotel perfecto y para repetir.
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Estimada Sara, Muchas gracias por su preferencia por el HF Fénix Porto para su estancia, así como por sus excelentes comentarios que hicieron las delicias de todo el equipo. Esperamos tener el privilegio de volver a recibirla. Atenciosamente, Bárbara Moreira HF Quality & Customer Relationship Manager

Superb hotel! I loved my room on the 15th floor with the ocean view and the swimming pool on the same floor (open air!). Service was spectacular. Thank you!
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Dear Ildar, Thank you so much for your preference for HF Hotels, as weel as for the time to leave us your AMAZING feedback. We will share your great comments with our Team. :) It is great to know that our customers value our work and effort in providing a good service. We hope to welcome you soon in our Hotel. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Quiet place and good breakfast
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Dear Haidar, Thanks in advance for your preference for HF Hotels, as well as for the time you spent sharing your great comments, which we will pass on to the entire team. :) We were extremely pleased to hear that we met your expectations and we hope to welcome you again in a near future. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Ótimo hotel. O quarto poderia ser um pouco mais limpo e o serviço mais atencioso; toda vez que limpam o quarto não recolocam todas a toalhas no lugar, falta sempre uma toalha. Antigamente não era assim. Mas continua sendo nossa primeira escolha em Lisboa.
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Estimada Gianluca, Antes de mais, muito gostaríamos de agradecer a preferência com que tem distinguido o HF Fénix Lisboa que muito nos lisonjeia. Lamentamos que a limpeza nesta sua última estadia não tenha sido do seu agrado mas, como cliente habitual, deve saber que este tipo de situações não faz de todo parte dos nossos habituais standards de qualidade de serviço. Assim, numa próxima estadia, agradecia que comunicasse qualquer tipo de falha paera que seja de imediato resolvida. Ficamos radiantes por saber que continuamos a ser a sua escolha nas visitas a Lisboa! :) Esperamos recebê-la num futuro próximo! Atenciosamente, Bárbara Moreira HF Quality & Customer Relationship Manager

The room was very spacious. The staff was attentive and efficient. Very good experience!
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Dear Catarina, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us and we hope to see you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager

staff(specially a man who working in the breakfast restaurant reception) welcomed us warmly. so we can start a day with pleasure. It was very nice.
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Dear Hyokjoon, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us! :) Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Het is een heel fijn hotel: vriendelijk personeel, moderne inrichting met bijvoorbeeld led verlichting en mogelijkheid tot verbinding met de speakers op de kamer via bluetooth, een heel luxe uitgebreid ontbijtbuffet en een leuk zwembad met bar op de bovenste verdieping. Prima bereikbaar, ook vanaf vliegveld, met de metro. Het is slechts een meter of 300 lopen vanaf metrostation.
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Beste Erik, Allereerst willen we u bedanken voor het kiezen van HF Hotels evenals voor hun geweldige reacties. We zijn stralend om te beseffen dat we aan uw verwachtingen hebben kunnen voldoen. We hopen het voorrecht te hebben u weer te ontvangen. Met vriendelijke groet, Bárbara Moreira HF Quality & Customer Relationship Manager

Really pleased with our one night here at start of trip to Lisbon - a bit different and good value for money.
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Dear Viv, Thank you so much for your time and feedback. We will share your amazing opinion with our Team. :) We were extremely pleased to hear that we met your expectations and we hope to welcome you again soon! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Staff are professionals , discrete but attentive as necessary. Excellent bar man with humour and excellent control of breakfast numbers . tables and food.
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Dear Neil, Thank you so much for your time and feedback. We will share your AMAZING opinion with our Team. It is very good to know that our customers value our work and effort in providing a good service. We were very pleased to know that your stay was a success and was very well received by the whole team, especially by Nelson. There is no customer who does not appreciate his excellent personality. Hope to see you again soon. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager