BEST HOTELS IN LISBON AND PORTO

Clean, quiet hotel .. ideally situated for exploring Old Town
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Dear Karen, First of all, we thank you for your preference for the HF Hotels and for the time you spent giving us your feedback, which we will pass on to the entire team. :) We were extremely pleased to hear that we met your expectations! Hope to welcome you again soon! King regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Excelente
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Estimado Ricardo, Muito obrigado pelo seu tempo a avaliar e comentar o nosso alojamento. Foi um privilégio tê-lo connosco! :) Atenciosamente, Bárbara Moreira HF Quality & Customer Relationship Manager

we like the hotel and the decoration and the large room space bed was comfortable
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Dear Avi, Thanks in advance for your preference and the time you spent sharing your comments, which we will pass on to the entire team. We were extremely pleased to hear that we met your expectations! :) Thank you for choosing to stay with us and we hope to have the privilege of welcoming you again. King regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Very clean, great breakfast, some lovely staff members.
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Dear Patrick, What an amazing feedback about our hotel HF Fénix Music. We are very happy to know that you enjoyed your stay! :) It was a pleasure to have you with us and we hope to see you soon! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Service is good and comfortable spacious rooms. Would highly recommend this hotel.
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Dear Anupama, Thank you for your amazing feedback! We are very happy that you enjoyed your stay at HF Fénix Porto! :) We hope to welcome you again soon! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Excelent hotel, a bit far from the centre, but the bus stops are nearby. Very helpfull staff, quality breakfasts. I had a room on the 15th floor with a nice view of the ocean. The room was quiet, the lifts fast and without waiting. I did´t have lunch or dinner. The price was very good because I paid in about thee months advance.
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Dear Miroslav, Thank you so much for your time and feedback! We will share your amazing opinion with our Team. :) It is great to know that our customers value our work and effort in providing a good service. Hope to see you soon in our Hotel. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Muy buen hotel, habitaciones amplias, espacios comunes muy buenos. Desayuno excelente y el servicio durante el mismo impecable. Siempre reponiendo y el personal recogiendo mesas oportunamente.
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Estimado Pedro, Agradecemos su preferencia y el tiempo para compartir sus formidables comentarios, que transmitiremos con gran orgullo a todo el equipo. Nos quedamos encantados de escuchar que fuimos de encontro con sus expectativas con relación al hotel y al desayuno. ¡Esperamos recibirlo pronto! Mejores saludos, Bárbara Moreira HF Quality & Customer Relationship Manager

I have no comments about Room and Internet Service because I didnt used them. The rest was absolutely wonderful and I told all my friends here in Toronto to use The HF Hotels chain when visiting Portugal. Friendly staff, excellent location, rooms with terrace, very good balance between price and value, good food and wine, all of this met and even exceeded expectations for my trip in Portugal.
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Dear Florin, You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us and we hope to welcome you again soon!! King regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Only a problem with the bathroom. Water from the shower everywhere (bathroom, toilet, bedroom)
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Dear Sandrine, Thank you for sharing with us your discontent, which we are already taking due action and taking the necessary internal measures. We regret that due to this incident your stay has not been perfect and thus we hope to have the privilege of welcoming you again soon. KIng regards, Bárbara Moreira HF Quality & Customer Relationship Manager

My many thanks to HF Hotels company for your hospitality and the feeling of being at home even if that is 6000 km away.I enjoyed my stay in Lisbon and Porto as well and when my memories will fade away, I will visit again and my choice of hotels will be HF Hotels.Keep up the good work !!
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Dear Florin, We're speechless when you read your comment! You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us and we hope to see you soon!! :) Bárbara Moreira HF Quality & Customer Relationship Manager