All good!
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Thank you for your feedback about HF Fénix Lisboa. It was a pleasure to have you with us! :) Hope to see you soon! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Wonderful hotel
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Dear Dorith, Thank you for your feedback about HF Fénix Lisboa. It was a pleasure to have you with us! :) Hope to see you soon! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

We would highly recomend this hotel. The hotel was spotless and Staff were very fiendly and helpful. Breakfast was fab. Hotel location was perfect.
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Dear Sharon, Thank you for the time you spent reviewing our hotel HF Fénix Music. We are very pleased that you found cleaning, staff, breakfast and location as major points of your stay. :) Thank you for choosing stay with us! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

We had a wonderfull stay at HF Fenix Lisboa, specially the breakfast was very good and worth to book a slightly more expensive hotel! The host in the person Nelson was very amusing and was the cherry on the pie! We love to come back one day!
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Dear Edwin, Thank you so much for your time and feedback at our website. We will share your AMAZING opinion with our Team. We were very pleased to know that your stay was a success and was very well received by the whole team, especially by Nelson. There is no customer who does not appreciate his excellent personality. Thank you for choosing to stay with us...:) Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

We stayed at HF Tuela Porto hotel at the beginning of January 2019. The hotel is a bit far from city center, but there is a subway station nearby, there is also the line to the airport there. Our room was big and clean, king size bed was great. But the fridge was smelling, we said it to the staff and on the next day, they cleaned it. The breakfast buffet was good, there is some warm food as well.
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Dear Sergey, Many thanks for your preference for HF Hotels, as well as for your comments that deserved our best attention. We were very pleased to realize that both the rooms and the breakfast were up to your expectations. Regarding the location, i just would like to reinforce that the HF Tuela Porto, despite not being in the historical center, is located in a central area of Porto and close to other tourist attractions such as the Casa da Música, the Botanical Garden and the Serralves Museum with the wonderful gardens and great exhibitions. As you said, we are well connected by a good transport network, including the Oporto metro, from where you can go to the historic center of the city in a short time. It has a fantastic road where you can walk, run, ride a bike (the hotel has bicycles available for rent) and in 10 minutes you will be in the Ribeira do Porto or simply enjoy the fantastic view along the Douro River We sincerely regret the situation of the minibar and believe that it does not match at all our usual standards of cleaning. Thankfully, the employees immediately resolved that flaw. :) Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Everything was very good, room, bathroom, breakfast, WiFi , staff. Well situated near Metro Marqués Pombal. Hotel is beautiful decorated in theme Music including Bluetooth connection in your room for listening to your OWN favorite music..
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Dear Yvonne, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us! :) Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Absolutely amazing hotel. Great staff and beautiful rooms. The breakfast was absolutely delicious. Close to a metro station.
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Dear Lowri, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us! :) See you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager

I have been there for 9 nights and I was really amazed! We had a suite with a queen sized bed and that was really fantastic. The enormous breakfast surprised me totally, champagne for breakfast, and all the royal amount of food is very fine. The waiter Nelson put every morning a smile on my face with his enthusiastic power! The room was every day clean, with new towels.
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Dear Mr. E., Thank you so much for your preference for HF Hotels, time and feedback. We will share your AMAZING opinion with our Team. It is very good to know that our customers value our work and effort in providing a good service. We were very pleased to know that your stay was a success and was very well received by the whole team, especially by Nelson. There is no customer who does not appreciate his excellent personality. Hope to see you soon in our Hotel. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

comfort and clean hotel
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Dear Mohamed, Thank you for your feedback about HF Fénix Music. It was a pleasure to have you with us! :) Hope to see you soon! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

All OK
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It was a pleasure to have you here at HF Tuela Porto!! Thank you for the feedback! :) Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager