Very good stay
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Dear Ziga, Thank you so much for you preference as well for your excelente comment! :) Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

We were very pleased to stay at the hotel and plan to do so again.
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Dear Edvardas, You can't imagine the satisfaction we felt when receiving your feedback. Thank you very much for your preference and it will always be a great pleasure to welcome you back. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Very friendly front desk staff. Very welcoming for my first international trip since the pandemic.
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Dear Mary, You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us and we hope to welcome again soon! :) Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

I?ve had a wonderful experience while I?ve been on my stay. The breakfast was great, the rooms were very comfortable and was satisfied with the service. Looking forward to staying here again on a future opportunity.
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Dear Andres, What an amazing feedback!! :) Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations and we would like to thank you for choosing to stay us. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

I enjoyed my stay and look forward to my next stay
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Dear Richard, We were delighted that your stay went according to your expectations and our thanks for your excellent comment! :) Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

We werent informed about the process of the parking ticket validation which resulted in a bit of inconvenience the first time when trying to exit the parking. Also having to connect to the wifi network each time when returning to.the hotel was annoying. Overall very pleasant stay.
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Dear Dimitris, We are very sorry that you were not given the parking information which is always mentioned at check in, unless you have not been directed to the front desk. Regarding the Internet, as no network errors were detected, we will check with the Connectivity department. Thank you for choosing to stay with us and we look forward to welcoming you again so that your stay is perfect. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

As always, we felt welcomed and loved our stay.
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Dear Tiago, You can not imagine how rewarding it is to realize that as a regular customer we continue to live up to your expectations. Thank you very much for choosing HF Hotels and we are delighted to continue to welcome you to our HF Fénix Urban. Warm regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Very helpful check in staff when we arrived very early. Had all the details to hand about the type of room we required.Both public areas and the room were very clean and comfortable.
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Dear Ian, Thank you for the time you spent reviewing our hotel HF Fénix Lisboa. :). We are very pleased that you found room, the cleaning and the staff as major points of your stay. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

This is a lovely hotel in a good location, close to a subway stop but also within walking distance of a lot of tourist sites. The staff were all very polite and friendly. The breakfast was excellent. I would also like to mention Marianna, the hostess at breakfast, who was very helpful with tourist information . The room was very clean, comfortable and quiet. I would t recommend this hotel.
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Dear Suzanne, Thanks in advance for your preference and for the time you spent sharing your great comments. We are extremely pleased to hear that we met your expectations and happy to hear that you recomend us. :) We hope you come back soon ! Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

A szálloda szép a szoba tiszta rendezett volt, a reggelinél a választék b%u0151séges és finom, a személyzet kedves, ajánlom mindenkinek!!! The hotel was nice in the room was clean and the breakfast was varied and the staff was lovely and I recommend it to everyone !!!
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Dear Zsolt, Thank you so much for your feedback. It's very rewarding to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! See you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager