BEST HOTELS IN LISBON AND PORTO

Great location on communication hub. Friendly and courteous staff and very comfortable rooms. Wonderful reception at breakfast each morning.
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Dear Christopher, Thank you so much for your time and feedback: we will share your amazing opinion with our Team. It is great to know that our customers value our work and effort in providing a good service. Hope to see you soon in our Hotel. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Excelente. El sr que recibe en el desayuno muy buena atencion y amable
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Estimada Martha, Gracias por sus comentarios. Sin duda vamos a compartir con todo el equipo: siempre es una gran fuente de orgullo saber que nuestro trabajo y esfuerzo es apreciado por nuestros clientes. De hecho, la presencia del Sr. Nelson es siempre muy apreciada por todos los huéspedes: extremadamente agradable despertar y ser recibido con verdadera simpatía. Gracias por elegir a permanecer con nosotros y esperamos darle la bienvenida en un futuro próximo! Mejores saludos, Bárbara Moreira HF Quality & Customer Relationship Manager

We really enjoyed the stay at your hotel. Thank you for the cake and champagne at my birthday. This was such a lovely suprise. Obrigada!I always apreciate when hotels try to save the Environment. But if you ask your guests to re-use towels and to put them on the floor only if they should be changed, then it would be great if your housekeeping wont cange them automatically every day.
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Dear Daniela, You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us and we will advise the housekeeping regarding the towel change! Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

couldnt find any thing wrong just out side Porto cab ride was about 5 Euros. were s a great bar across the road and a shop and taxi outside hotel,
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Dear Andrew, What an amazing feedback!! :) Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations and we would like to thank you for choosing to stay us. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Stylish design hotel centrally located in Lisbon, close to Marques de Pombal metro station. Value for money, well-organized, helpful hotel staff and excellent breakfast. A perfect choice for a long weekend stay in Lisbon. The Musicrooftop bar has a fantastic view over the city.
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Dear Jan, What an amazing feedback!! :) Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations and we would like to thank you for choosing to stay us. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Excellent facility. We liked the location, service and the staff were excellent.Breakfast was fantastic. Really enjoyed Will stay here again on our next return
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Dear Gerry, What an amazing feedback!! :) Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations and we would like to thank you for choosing to stay us. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Clean, quiet hotel .. ideally situated for exploring Old Town
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Dear Karen, First of all, we thank you for your preference for the HF Hotels and for the time you spent giving us your feedback, which we will pass on to the entire team. :) We were extremely pleased to hear that we met your expectations! Hope to welcome you again soon! King regards, Bárbara Moreira HF Quality & Customer Relationship Manager

we like the room, the bed was comfortable. nice view to the squareBreakfast was reach front desk people were very helpful
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Dear Avi, You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us! :) See you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager

Chose HF Fenix for its position and rooftop bar which was expensive. Hotel was great. We had a quiet room at the back, away from the lift. No view but w had no intention of staying in. Comfy beds, fabulous waterfall shower. Soap, shampoo, moisturiser all provided, daily cleaning. Empty fridge was very useful. Self serve Breakfast was superb, make your own Bloody Mary, smoothies
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Dear Gillian, What an amazing feedback!! :) Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations! Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

Excelente
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Estimado Ricardo, Muito obrigado pelo seu tempo a avaliar e comentar o nosso alojamento. Foi um privilégio tê-lo connosco! :) Atenciosamente, Bárbara Moreira HF Quality & Customer Relationship Manager