Presentation

The HF Hotels is a group of Portuguese hotels positioned in the Portuguese urban tourism market. 
The HF Hotels is a group of Portuguese hotels positioned in the Portuguese urban tourism market. A brand of reference in the Portuguese market, with nine strategically located hotel units 4 in Lisbon and 5 in Oporto that range from three to five stars, in a total of 1320 rooms.

For the HF Hotels group, each hotel has its own personality, in a space that stands out for the comfort and functionality of its rooms, as well as for the hospitality and professionalism of all its 350 employees, who welcome you, take care of you, understand your desires and give their best to make you feel at home.

The main goal of the HF group is to ensure a pleasant experience even to the most demanding guest. To do so, we have invested over the last 15 years, in a sustainable way, in the constant modernisation and innovation of our units and services to ensure the provision of high-quality hotel services.

Finally, we would like to thank each one of our visitors for contributing to maintaining the quality standards that made us the brand we are today. A brand that you can call your own.

Mission

As a hotel group of reference in Portugal, the HF Hotels aims to ensure a pleasant experience even to the most demanding guest. To do so, it continuously strives for and develops new concepts for its rooms, products and services, placing it at the forefront and offering its clients not only what they want but also what they never imagined was possible to get.

Values

Innovation: To ensure the provision of high-quality hotel services, we continuously invest in the modernisation and innovation of our units and services.

Customer focus: Ensuring a unique experience even to the most demanding guest is the main goal of the group. We want all guests to feel at home.

Excellence: We have always striven to ensure a service of excellence. The high-quality standards we set out are what makes us the brand we are today.

Professionalism: All our employees have appropriate training and are encouraged to offer our clients the best possible experience in our spaces.