Privacy and data protection policy

The HF Hotels thank you for your visit to our website and for your interest in our products and services.

It is very important for us to ensure the privacy, security and protection of your personal data, both during their collection and processing.

In this sense, we have created this privacy, cookies and data protection policy to explain what information is collected by the HF Hotels when you visit/use our website or make a reservation and how this information is used.

Data Controller 

The company Expotel - Exploração e Administração Hoteleira, Lda., with headquarters in Rua de Serralves No. 124, 4150-702 Porto, who owns the following brands: HF Ipanema Park, HF Ipanema Porto, HF Fénix Porto, HF Tuela Porto, HF Tuela Porto Ala Sul, HF Fénix Urban, HF Fénix Lisboa, HF Fénix Garden, HF Fénix Music, HF Hotels and HF Hotéis Fénix.

Data Protection Officer 

The Data Protection Officer is Protect Data (Best Privacy Consulting Unipessoal Limitada), represented by Ana Fazendeiro, and can be contacted via the following e-mail address: [email protected]

General policies

What is the HF Hotels Data Privacy Policy (PPDHF)?

What is personal data?

Which personal data is collected and processed?

How is data collected?

For what purpose is your personal data used and what is the corresponding legal basis?

With who is your data shared?


What are your rights?

How long do we store your data?


Is your data processed safely?

When can your personal data be disclosed?

How is the data transferred?

Changes to this privacy policy