CHECKING PRICES AND AVAILABILITY
Certified "Clean and Safe" by Turismo de Portugal means that our hotel complies with the recommendations of local health authorities. [ Know more ]
HF Fénix Lisboa
Your home away from home
Located in the centre of Lisbon , with the metro just around the corner, you just need to leave the hotel to start exploring, whether it is Avenida da Liberdade, Baixa (downtown) or Parque Eduardo VII, and always finishing your day with a stroll along the banks of the Tagus river.
RNET nº:3330
Services
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193 rooms
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Room-service - from 7.00 am to 12.00 am
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Laundry service - from 8.00 am to 5.00 pm
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Safe deposit boxes in the bedrooms
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Luggage deposit
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Free Internet in all the hotel
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Cable TV and Sport TV
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Business Centre
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Fax / Copy Centre
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Babysitting service by request
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Private parking inside, 24h access: 9,90 EUR /day
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Rent-a-car
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Tours and excursions available for sale
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Shuttle service
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Access for clients with reduced mobility
Restaurants and bars
Restaurant Espaço Jardim
HF Fénix LisboaHere, the day starts with a ?good morning?, a wide smile and the irresistible smell of coffee! Whether for breakfast or dinner, our buffet is always colourful and it includes a variety of products that provide you with a complete meal including everything you like the most.
Reviews
Most services were closed due to the pandemic. We like the size of the rooms, breakfast and location of this hotel.
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Dear Moira,
Thank you so much for your feedback!
It is a pleasure for us to know that you enjoyed your stay with us! We hope to welcome you again in the future, very soon!
With our warmest regards,
Carolina Bragança
Operations Manager
Celso
Gostamos muito do Hotel, principalmente pela otima localizaçao. Facil de ir a qualquer lugar, seja de carro, metro, ou atraves do onibus turistico que fica ao lado do hotel.Os funcionarios sao atenciosos e o serviço muito bom.
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Caro Celso,
Em nome de toda a equipa do HF Fénix Lisboa, muito obrigada pelos seus fantásticos elogios aos nossos funcionários e serviços!
Esperamos recebê-lo novamente comprometendo-nos, mais uma vez, a exceder as suas expectativas!
Melhores cumprimentos desde Portugal!
Carolina Bragança
HF Compliance
Mateusz
Generally the hotel is good even if it recquires some improvements: it resembles nice hotels from 1980s. Breakfast was very nice, the staff in the dining room - excelent; unlike those who work at the chek-in desk in the night. If you are unlucky to be served by Andrieu dont ask for morning wake-up call. Even if the phone worked properly he didnt call and at the check-out was just rude.
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Dear Mateus,
Thank you very much for sharing your opinion with us, which deserved our best attention.
On one hand, we were extremely happy to realize that the breakfast went through your expectations but, on the other hand, we regret your discontent regarding the morning wake-up call. We regret the lack of communication occured at the Front Office and we have already transmitted your dissatisfaction to our Operations Coordinator so that we can take the appropriate internal measures.
We hope you come back so you don't get the wrong idea of our hotel.
I reiterate our apology and regret any inconvenience inherent in this situation.
Kind regards,
Ana Moreira
HF Quality & Customer Relationship
Moira