Apesar de todos os constrangimentos (poucos colaboradores; bar, restaurante, piscina fechados...) o staff fez de tudo para nos compensar e foram incansáveis. Valeu a pena a estadia.
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Estimada Diana, Em nome de toda a equipa do hotel HF Ipanema Park, muito obrigada pelo tempo dispensado para nos deixar o seu agradável comentário! Aproveitamos para informar que já temos a nossa piscina no roof top aberta! Iremos abrir também o ginásio no decorrer da próxima semana. Assim, esperamos ter o prazer de voltar a recebê-la connosco :) Com os nossos melhores cumprimentos, Carolina Bragança HF Compliance

Gostamos muito do Hotel, principalmente pela otima localizaçao. Facil de ir a qualquer lugar, seja de carro, metro, ou atraves do onibus turistico que fica ao lado do hotel.Os funcionarios sao atenciosos e o serviço muito bom.
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Caro Celso, Em nome de toda a equipa do HF Fénix Lisboa, muito obrigada pelos seus fantásticos elogios aos nossos funcionários e serviços! Esperamos recebê-lo novamente comprometendo-nos, mais uma vez, a exceder as suas expectativas! Melhores cumprimentos desde Portugal! Carolina Bragança HF Compliance

This hotel is wonderful! The guestrooms are very well designed, internet service was strong and reliable. All of the staff were friendly and knowledgable, and went above and beyond to help my mother and I as situations were changing hourly during our stay with the COVID-19 travel restrictions. Breakfast options and service was great. Pastries, hot items, fresh fruit and coffee were all delicious.
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Dear Kameko, On behalf of HF Fénix Music team, let us thank you for your fantastic words that very much flattered us!! :) We sincerelly hope to have the opportunity to welcome you back with us! Best regards from Portugal and stay safe! Carolina Bragança HF Compliance

I stayed at the Fenix Garden in March 2020. I really enjoyed my stay there. The hotel was perfect for my needs. Very clean and comfortable with all you need provided. The location of the hotel is excellent for exploring Lisbon - a fabulous city by the way. Ill be back. Obrigada!
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Dear Martina, Thank you so much for your fantastic comment! It's great to know that our work is appreciated by our customers! We are looking forward to welcome you back with us! Best regards from Portugal! Carolina Bragança HF Quality & Customer Relationship Manager

This was a very friendly and comfortable hotel.Clean and efficiently run.If there was one disapointment having agreed a fee for parking for the three day stay we were then charged the slandered ?9 per day this is a little excessive.
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Dear Gary, It is good to know that our hotel exceeded your expectations!! :) We regret your discontent about the parking. Since we are located in a very crowded area and not able to provide a place for all guests, we had to adapt the parking price to the local competition. Thank you for sharing with us and see you soon! Best regards, Ana Moreira HF Quality & Customer Relationship Manager

Very central , amazing helpful staff. Making breakfast served every morning. Nice hotel.
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Dear Gaurav, We are very happy we met your total expectations! Thank you so much for your amazing feedback! :) Hope to see you again soon in one of our Hotels! Kind Regards, Ana Moreira HF Quality & Customer Relationship Manager

Fantastic location. Fantastic breakfast buffet Dear Joanne, Thank you so much for your amazing feedback! We will share your opinion with the whole team! Hope to see you soon! Kind Regards, Ana Moreira HF Quality & Customer Relationship Manager

The hotel was well situated for our purpose. It was not far from the subway. Staff were very helpful, the room was comfortable.
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Dear Archie, Thank you for the time you spent reviewing our hotel HF Fénix Music. We are very pleased that you found room, staff and location as major points of your stay. It was a pleasure to have you with us! Hope to see you soon! Best regards, Ana Moreira HF Quality & Customer Relationship

I do not have lunch at your hotel, but if it has the dinner I believe there is perfet.
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Dear, First of all, we thank you for your preference and for the time you spent giving us your feedback on Booking. We're very pleased to know that we went through your expectations regarding the dinner. We hope to have the privilege of welcoming you again! Kind regards, Ana Moreira HF Quality & Customer Relationship

Very convenient for both Casa da Musica (concert) and Mercado Bom Sucesso (fun foods) - will use again
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Dear Filo, It is good to know that Hotel in general and the location were up to your expectations!! :) Thank you for choosing to stay with us and we hope to welcome you again in the near future. Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager