HF FÉNIX LISBOA

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HF FÉNIX LISBOA ****
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HF Fénix Lisboa

Your home away from home

Here, your day starts with a wide smile, a sense of belonging, and a mouth-watering breakfast! The HF Fénix Lisboa is one of the most emblematic hotels of the Portuguese capital and one that shows you, from your window, the rhythm and the romance of one of the most cosmopolitan and beautiful areas of the city, Praça Marquês de Pombal.

Located in the centre of Lisbon , with the metro just around the corner, you just need to leave the hotel to start exploring, whether it is Avenida da Liberdade, Baixa (downtown) or Parque Eduardo VII, and always finishing your day with a stroll along the banks of the Tagus river.
Whether it is early in the morning, at lunch or dinner, our buffet is mouth-watering, presenting a variety of products that provide you a complete meal with everything you like the most. With a bar waiting for you when you need to relax, on warmer days you can also benefit from the space and garden of the City Garden Lounge, where you can find loungers and showers to enjoy the sunny weather without too much stress!

Services

  • 193 rooms
  • Room-service - from 7.00 am to 12.00 am
  • Laundry service - from 8.00 am to 5.00 pm
  • Safe deposit boxes in the bedrooms
  • Luggage deposit
  • Free Internet in all the hotel
  • Cable TV (Sport TV in the bedrooms)
  • Business Centre
  • Fax / Copy Centre
  • Babysitting service by request
  • Private parking inside, 24h access: 9,90 EUR /day
  • Rent-a-car
  • Tours and excursions available for sale
  • Shuttle service for EUR 8.00 per person
  • Access for clients with reduced mobility
8.6/10
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  • 8.4
  • 8.9
  • 8.5
  • 8.2
  • 8.4
  • 8.8
  • 8.3
  • 9.0

Reviews

A
Mature couples

2017-10-30

7.0

This is a nice hotel in a good location, we have put 1 star for cleanliness, this only refers to the room. On arrival and after a struggle checking in we found that the sink in the room is blocked, no problem this happens, 2 requests and 36 hrs later it is resolved. Unfortunately the room was only serviced once in four days which is unacceptable, the response was transition period NOT ACCEPTABLE ********** Dear Andreas, Thank you for your preference and the time taken to convey your opinion. We're really happy to know that, in general, you enjoyed the hotel and it's location. Our sincere apologies for what happened with the cleaning. I can guarantee that this type of behavior is not part of our usual standards of service and quality, and for that reason we are already taking the necessary measures. We sincerely hope you will visit us again for the opportunity to change your opinion. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

I
Mature couples
Uberlândia

2017-10-28

10.0

It was a great experience staying in this hotel. Totally recommend. Has a great location, amazing breakfast, comfortable room and the employees are very welcoming, friendly and helpful. ********** Dear Ider, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us! :) See you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager

E
Training participant
Thessaloniki

2017-10-28

10.0

Fantastic stay!!! ********** Dear Eugenia, Thank you for taking the time to submit your amazing feedback. We hope to see you soon in one of our HF hotels. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

 
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Restaurant Espaço Jardim

HF Fénix Lisboa
07.00 am - 10.30 am | 12.30 pm - 03.00 pm | 07.30 pm - 10.30 pm

There are several reasons why our clientes visit us. One of them is our restaurant.
Here, the day starts with a "good morning", a wide smile and an irresistible smell of coffee! Whether for breakfast, lunch or dinner, our buffet is always colourful and it includes a variety of products that provide you a complete meal with everything you like the most.

City Garden Lounge

HF Fénix Lisboa
10.30 am- 10.00 pm

The weather doesn't let you go outside? Or are you simply too tired to go out? In the summer, the Lobby Bar of our hotel offers you wide terrace and garden. Discover it! The City Garden Lounge is one of our favourite spaces because it is insulated from the urban rhythm and sounds. Here, you can rest, enjoy a sunbath, a cooling drink in the afternoon or a cocktail at night.

Reviews

30.10.2017
HF FÉNIX LISBOA

Andreas

(GB)
7.0

This is a nice hotel in a good location, we have put 1 star for cleanliness, this only refers to the room. On arrival and after a struggle checking in we found that the sink in the room is blocked, no problem this happens, 2 requests and 36 hrs later it is resolved. Unfortunately the room was only serviced once in four days which is unacceptable, the response was transition period NOT ACCEPTABLE ********** Dear Andreas, Thank you for your preference and the time taken to convey your opinion. We're really happy to know that, in general, you enjoyed the hotel and it's location. Our sincere apologies for what happened with the cleaning. I can guarantee that this type of behavior is not part of our usual standards of service and quality, and for that reason we are already taking the necessary measures. We sincerely hope you will visit us again for the opportunity to change your opinion. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

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28.10.2017
HF FÉNIX LISBOA

Ider

Uberlândia (BR)
10.0

It was a great experience staying in this hotel. Totally recommend. Has a great location, amazing breakfast, comfortable room and the employees are very welcoming, friendly and helpful. ********** Dear Ider, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with us! :) See you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager

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28.10.2017
HF FÉNIX LISBOA

Evgenia

Thessaloniki (GR)
10.0

Fantastic stay!!! ********** Dear Eugenia, Thank you for taking the time to submit your amazing feedback. We hope to see you soon in one of our HF hotels. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

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