Hotel
HF FÉNIX LISBOA

CHECKING PRICES AND AVAILABILITY

HF FÉNIX LISBOA ****
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HF Fénix Lisboa

Your home away from home

Here, your day starts with a wide smile, a sense of belonging, and a mouth-watering breakfast! The HF Fénix Lisboa is one of the most emblematic hotels of the Portuguese capital and one that shows you, from your window, the rhythm and the romance of one of the most cosmopolitan and beautiful areas of the city, Praça Marquês de Pombal.

Located in the centre of Lisbon , with the metro just around the corner, you just need to leave the hotel to start exploring, whether it is Avenida da Liberdade, Baixa (downtown) or Parque Eduardo VII, and always finishing your day with a stroll along the banks of the Tagus river.
Whether it is early in the morning, at lunch or dinner, our buffet is mouth-watering, presenting a variety of products that provide you a complete meal with everything you like the most. With a bar waiting for you when you need to relax, on warmer days you can also benefit from the space and garden of the City Garden Lounge, where you can find loungers and showers to enjoy the sunny weather without too much stress!

Services

  • 193 rooms
  • Room-service - from 7.00 am to 12.00 am
  • Laundry service - from 8.00 am to 5.00 pm
  • Safe deposit boxes in the bedrooms
  • Luggage deposit
  • Free Internet in all the hotel
  • Cable TV (Sport TV in the bedrooms)
  • Business Centre
  • Fax / Copy Centre
  • Babysitting service by request
  • Private parking inside, 24h access: 9,90 EUR /day
  • Rent-a-car
  • Tours and excursions available for sale
  • Shuttle service
  • Access for clients with reduced mobility

Restaurants and bars


bar-fenix-lisboa-2.jpg

Restaurant Espaço Jardim

HF Fénix Lisboa
07.00 am - 10.30 am | 07.30 pm - 10.30 pm

Here, the day starts with a ?good morning?, a wide smile and the irresistible smell of coffee! Whether for breakfast or dinner, our buffet is always colourful and it includes a variety of products that provide you with a complete meal including everything you like the most.

Reviews

8.6/10
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  • 8.4
  • 8.8
  • 8.5
  • 8.3
  • 8.7
  • 8.9
  • 8.8
  • 9.2
M
Individual travellers on leisure

2020-03-03

7.0/10

Generally the hotel is good even if it recquires some improvements: it resembles nice hotels from 1980s. Breakfast was very nice, the staff in the dining room - excelent; unlike those who work at the chek-in desk in the night. If you are unlucky to be served by Andrieu dont ask for morning wake-up call. Even if the phone worked properly he didnt call and at the check-out was just rude.
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Dear Mateus, Thank you very much for sharing your opinion with us, which deserved our best attention. On one hand, we were extremely happy to realize that the breakfast went through your expectations but, on the other hand, we regret your discontent regarding the morning wake-up call. We regret the lack of communication occured at the Front Office and we have already transmitted your dissatisfaction to our Operations Coordinator so that we can take the appropriate internal measures. We hope you come back so you don't get the wrong idea of our hotel. I reiterate our apology and regret any inconvenience inherent in this situation. Kind regards, Ana Moreira HF Quality & Customer Relationship

M
Families with teenagers
Rio de Janeiro Rio de Janeiro

2020-02-17

9.3/10

Relaçãp custo benefício muito boa e ótima localização. Staff super prestativo.
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Estimado Marcos, Muito obrigada pelo tempo que dispensou para transmitir a sua opinião. É extremamente gratificante termos conhecimento de que fomos de encontro às suas expectativas!! Obrigada por escolher ficar connosco e até breve! Bárbara Moreira HF Quality & Customer Relationship Manager

J
Mature couples
Heiloo Heiloo

2020-02-04

5.8/10

This is the first hotel where I had to pay for a fried egg. Fresh orange juice was not fresh( for what we had to pay extra)At dinner time, Amuse was nice. But meal could have some extras for example vegetables
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Dear Jan, It was with great regret that we received your dissatisfaction and, in that sense, we would like to explain to you what was not up to your liking. Regarding the fried egg, it has a cost since it is an extra order. In the impossibility of offering this delicacy to all customers, we had to choose an extra value. Regarding orange juice, I can guarantee that it is actually natural. Perhaps because it is not the best time for oranges, it could not be so tasty and we will verify this situation. As for your suggestions for our restaurant, they will be taken into account in an attempt to constantly improve. :) Kind regards, Bárbara Moreira HF Quality & Customer Relationship Manager

 
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