Hotel
HF FÉNIX GARDEN

CHECKING PRICES AND AVAILABILITY

HF FÉNIX GARDEN ***
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HF Fénix Garden

Enter a world of dreams and get inspired!

With a decoration and a design inspired by nature, the HF Fénix Garden is the perfect place to relax, after a day in the capital.

With large spaces full of natural light, the atmosphere of the hotel invites you to feel the freshness, the comfort and the quietness of the open air . All floors are decorated in bright colours which contrast with the other decoration details, and the rooms of the hotel are full of charm, glamour, and romance. Enter a world of dreams, give free rein to your imagination, get inspired, relax, and renew your energy!
Located in the centre of Lisbon, the HF Fénix Garden offers you a green view, with the largest urban park of the city, Parque Eduardo VII , right in front of it and a metro station just around the corner . For those who are more cosmopolitan-minded, Praça Marquês de Pombal and Avenida da Liberdade, famous for its cafés and luxurious shops, are just a few metres away.

Services

  • 94 rooms
  • Laundry service - from 8.00 am to 5.00 pm
  • Safe deposit boxes in the bedrooms
  • Luggage deposit
  • Free Internet
  • Cable TV (Sport TV in the bedrooms)
  • Business Centre
  • Fax / Copy Centre
  • Babysitting service by request
  • Private parking inside 24h: EUR 9,90 /day
  • Rent-a-car
  • Tours and excursions available for sale
  • Shuttle service
  • Access for clients with reduced mobility

Restaurants and bars


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Lobby Bar

HF Fénix Garden
Open 24h

A place made of light, silence, and exotic stones, surrounded by an atmosphere that lets you feel that the best moments can be those in which nothing happens, simply the pleasure of living.
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Restaurant Espaço Jardim

HF Fénix Garden
07.00 am - 10.30 am

In both cases, from the bedrooms to the restaurant the distance is just of a few steps, the distance between a perfect stay and an exceptional meal, in a restaurant where everything is possible: brunch, an exceptional meal or even a big banquet.

Reviews

8.8/10
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  • 8.7
  • 9.1
  • 8.8
  • 8.5
  • 8.5
  • 9.2
  • 9.0
  • 9.2
J
Young couples

2019-03-19

7.1/10

I have never been to a hotel with the rudest frontdesk staff. When asked about an amenity, I was told ?this is a just a 3-star hotel?. It?s comical to see the staff disparaging its own place. The same guy also argued that the thermostat wasn?t adjustable even though it was the day prior.
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Dear Jessada, It was with great disappointment that we received your comment, realizing that we were unable to meet your expectations. We were checking in internally and we could not figure out who was the person who attended you. Therefore, would you be so kind as to contact us to see what happened? We have never had this kind of complaints and believe that the way you say they answered does not meet our usual standards of quality of service. So much would help us if you gave us a brief description of the person who attended you so that we can take the necessary measures. I sincerely regret that we have not lived up to your expectations and would very much appreciate your return so that you can prove the true HF service. You may contact me through this e-mail: customer@hfhotels.com. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager

C
Young couples

2019-03-03

7.0/10

Tudo ótimo, e um agradecimento especial ao Rui sempre disponivel e com um sorriso para nos ajudar
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Estimada Cintia, Antes de mais, gostaria de agradecer a preferência com que distinguiu o HF Fénix Garden para a sua estadia em Lisboa! Ficamos radiantes por perceber que conseguimos ir ao encontro das suas expectativas e que foi muito bem recebida por todos, especialmente pelo Rui! :) Esperamos voltar a ter o privilégio de a receber num dos HF Hotels, seja novamente em Lisboa ou na cidade do Porto. Atenciosamente, Bárbara Moreira HF Quality & Customer Relationship Manager

A
Families with small children

2019-01-11

9.1/10

The hotel is placed in the Placa Marques de Pombal, from where you have direct transport to nearly anywhere in Lisbon.Weve had a large, clean room with a huge bed and all the amenities, overlooking the park, which is great during Christmas. There where some issues during our stay, but they were swiftly solved by the maintenance team. The staff was very helpful and tried their best to help us.
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Dear Andrei, You cannot imagine how rewarding it is to receive your comments!! The whole team was delighted: it's great to know that our work and our genuineness are appreciated by our customers!! We're glad that all the problems were solved! :) Thank you for choosing to stay with us! See you soon!! Bárbara Moreira HF Quality & Customer Relationship Manager

 
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